Company's Consistent Top Ranking Underscores Ongoing Commitment to Clients and Leadership as a Healthcare Innovator
PLANO, Texas, Feb. 5, 2025 -- ZeOmega®, the industry's leading population health management organization, announced today that it was named Best in KLAS® for Payer Care Management Solutions for the fourth consecutive year. This top ranking, announced in the 2025 Best in KLAS: Software & Services Report, reflects ZeOmega's exceptional performance and authority in the care management market.
KLAS Research compiles its annual Best in KLAS reports based on valid, unbiased insights gathered from thousands of healthcare organizations regarding their information technology. The 2025 report measured quantitative and qualitative data to deliver client satisfaction insights and performance metrics in the categories of culture, loyalty, operations, product, relationship, and value to help healthcare payers make informed technology decisions.
Several of ZeOmega's clients are quoted in the KLAS report, highlighting the ZeOmega team as a true partner and praising the company's flagship Jiva Population Health Enterprise Management Platform for its customization, ease of use, flexible integration, and efficiency. One client shared, "Jiva's integration with certain other products is absolutely phenomenal in terms of streamlining things and emailing information out to members. … We haven't found any limitations. We have been able to integrate Jiva with anything that we have tried." (CCO, November 2024).
Another ZeOmega client stated, "The strength of the system is definitely the continued ease of use. We looked at several different products and landed on Jiva because of the end-user abilities, the potential for customizable solutions, and the ability to bring all areas of our business to one platform instead of having several platforms for each area." (VP/Other Executive, December 2024).
This industry acknowledgment follows a momentous year for ZeOmega, in which the company expanded its presence in the payvider market, processed multiple client contract renewals, and reached over a million additional new member lives. In 2024, the company upgraded its products and services via integrations with Wolters Kluwer and HealthFeed to provide member education resources and SMS texting capabilities. Additionally, ZeOmega was recognized for its leading care management and prior authorization solutions by several prominent organizations.
"The ZeOmega team is extremely proud to be named #1 Best in KLAS for the fourth year in a row – an achievement that is virtually unprecedented in the payer care management space," said Sadananda "Sada" Babu Rai, Co-founder and President, ZeOmega. "This recognition speaks volumes about our unwavering commitment to delivering satisfaction, innovation, and real value to healthcare payers – it is a testament to the deep trust our clients place in us and the impact Jiva continues to have in transforming care management."
"Congratulations to the 2025 winners of the Best in KLAS awards! Winning a Best in KLAS award signifies a commitment to delivering outstanding value and innovation to healthcare providers and patients alike," said KLAS CEO Adam Gale. "It is my hope that these awards inspire the winners and other companies to reach new heights."
In addition to being ranked Best in KLAS for Payer Care Management Solutions in 2024, 2023 and 2022, ZeOmega was recognized as a top performer in the Payer Care Management 2023 Report. The company will be formally honored for this top ranking at the Best in KLAS Awards Show at HIMSS on March 3 in Las Vegas.
About KLAS
KLAS is a research and insights firm on a global mission to improve healthcare. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software and services to deliver timely reports and performance data that represent provider and payer voices and act as catalysts for improving vendor performance. The KLAS research team publishes reports covering the most pressing questions facing healthcare technology today, including emerging technology insights, that provide early insights on the future of healthcare technology solutions. KLAS also fosters measurement and collaboration between healthcare providers and payers and best practice adoption. Learn more at klasresearch.com.
About ZeOmega
ZeOmega empowers health plans and other risk-bearing organizations with the industry's leading technology for simplifying population health management. Clients using ZeOmega's Jiva Healthcare Enterprise Management Platform experience superior workflow and proven results due to exceptional integration capabilities, unmatched clinical content, and a powerful rules engine. With deep domain expertise and a comprehensive understanding of population health challenges, ZeOmega serves as a true partner for clients with personalized deployment and delivery models. By consistently exceeding customer expectations and project benchmarks, ZeOmega has earned a reputation for being proactive, reliable, and dedicated to improving the health of its clients' members. ZeOmega was named Best in KLAS for Payer Care Management Solutions in 2022, 2023, 2024, and 2025. Founded in 2001, ZeOmega is privately held and headquartered in Plano, Texas.
ZeOmega and Jiva are registered trademarks or trademarks of ZeOmega, Inc. or its subsidiaries in the United States and other countries. Other marks or brands may be claimed as the property of others.
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