LONDON, Feb. 11, 2025 -- Wanstor, a leading Managed Services & Security Provider (MSSP), has earned the distinguished 4-star Business-Led Certification from the Service Desk Institute (SDI), joining an elite group of only 24 UK organisations. This recognition underscores Wanstor's commitment to delivering business-aligned technology services, empowering organisations to innovate, scale, and thrive.
In a landscape where 80% of organisations experience service disruptions impacting revenue and customer satisfaction, Wanstor ensures IT is not just a support function but a strategic driver of business growth and resilience.
What SDI 4-Star Certification Means
The SDI Service Desk Certification is an internationally recognised benchmark for IT service management excellence. Achieving this 4-star rating demonstrates Wanstor's ability to align IT services with business objectives, ensuring customers receive industry-leading support tailored to their needs.
The assessment covered key areas, including:
+ Leadership & Strategy – Proactive, customer-focused service delivery.
+ Customer Experience Management – Driving satisfaction and loyalty through seamless IT support.
+ People Management – Investing in talent to build a high-performing service team.
+ Processes & Performance – Leveraging AI, automation, and best practices for operational efficiency.
+ Corporate Social Responsibility – Integrating sustainability into IT services.
A Strategic Partner for Growth
This certification cements Wanstor as a strategic ally for bold technology leaders. Organisations partnering with Wanstor gain:
+ Proactive, Business-Aligned IT Services – IT as a driver of innovation.
+ Industry-Specific Expertise – Tailored solutions for Professional Services, Not-for-Profits, and Hospitality.
+ Cutting-Edge Technology – AI, automation, and self-healing capabilities for future-ready operations.
+ A People-First Culture – A 250-strong, 24/7 service team committed to continuous learning.
Impact on Business Leaders
For CIOs and IT leaders, partnering with an SDI accredited MSP ensures consistent service, operational efficiency, and scalability. "Achieving SDI's 4-star Business-Led Certification is a testament to Wanstor's relentless pursuit of IT excellence," said Francesca Lukes, CEO at Wanstor. "This milestone reinforces our commitment to driving business transformation for our customers."
Future-Ready IT Services
As businesses demand IT partners that deliver measurable impact, Wanstor stands ready to support growth with market-leading solutions.
This News is brought to you by Qube Mark, your trusted source for the latest updates and insights in marketing technology. Stay tuned for more groundbreaking innovations in the world of technology.
