Compliance and approval automation platform enhances transparency and collaboration
SAN FRANCISCO, March 17, 2025 -- OpenGov, the leader in AI-enabled software for local and state governments has unveiled its Request Management tool, designed to modernize requisition workflows for public sector organizations. The platform, which is purpose-built for the procurement process, empowers purchasing officers and financial leaders to take full control of requests, from purchases and contracts to cooperative agreements and emergency submissions.
This automated platform centralizes the requisition process with built-in compliance and customizable workflows and uniquely connects transactional purchasing to procurement-specific strategic sourcing and contract management. By eliminating manual roadblocks and reducing human error, Request Management accelerates operations and ensures adherence to regulatory standards across teams that are unique to public agencies.
"With Request Management, we are setting a new standard for how government organizations manage requisitions," said Zac Bookman, co-founder and CEO of OpenGov. "By offering a fully automated, centralized platform, we are empowering public sector leaders to transform their procurement workflows. In turn, it will be so much easier for vendors to work with local governments and local governments to spend tax dollars efficiently."
Request Management offers comprehensive capabilities for managing a wide range of requisition types, including:
- Purchases: Ensure every request is pre-approved, budget-compliant, and aligned with policy standards, with approval thresholds that encourage cost-effective and sustainable practices.
- Contract Planning & Renewals: Simplify the process of creating contracts and managing renewals, avoiding service interruptions and ensuring timely execution.
- Cooperative Agreements: Tap into the benefits of group purchasing with vetted, compliant agreements that align with procurement strategies.
- Exception Determination: Handle special approval workflows —like sole source requests or emergency disaster response—while ensuring documentation and compliance every step of the way.
- Training Resources: Address certification and training requirements for staff while keeping budgets aligned with organizational goals.
- Legal Review: Streamline the legal review process with built-in checkpoints that eliminate delays and missed details.
Every request is processed with efficiency, traceability, and customization designed specifically for government needs. Once a request is approved, data flows seamlessly into scope and solicitation workflows, removing the need for manual re-entry and ensuring that the entire process is accurate and time-efficient. During audits, officials have instant access to the complete history and all associated documentation in one centralized location.
"With unlimited licenses, accurate data capture, and intuitive workflows, Request Management ensures faster cycle times and strategic decision-making—all while maintaining strict compliance," said Thao Jones-Hill, Vice President of Product Management, Procurement at OpenGov. "When paired with OpenGov Financial Management, customers get real-time budget checks, giving finance teams greater expenditure control and giving department leaders more time by eliminating the need for constant budget inquiries."
Alongside the launch of the Request Management tool, OpenGov is tackling modern procurement challenges and seizing new opportunities with innovative feature releases, such as AI Vendor Search and AI Scope Assistant. AI Vendor Search helps buyers quickly identify the best vendor candidates, while AI Scope Assistant generates scope of work drafts in seconds. These enhancements reflect the company's commitment to leveraging AI, providing deeper insights into contract spend—an important step toward achieving our goal of creating meaningful, AI-ready datasets.
For more information about OpenGov's Request Management tool, please click here.
About OpenGov
OpenGov is the leader in AI-enabled software for cities, counties, state agencies, and special districts. With a mission to power more effective and accountable government, OpenGov serves 2,000 communities across the United States. OpenGov is built exclusively for the unique asset management, permitting and licensing, procurement and contract management, tax and revenue, budgeting and planning, and financial management needs of the public sector. The OpenGov platform empowers organizations to operate more efficiently, adapt to change, and strengthen public trust. Learn more or request a demo at opengov.com
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