IRVING, Texas and CLEVELAND, April 30, 2025 -- Pieces Technologies, Inc. ("Pieces") and The MetroHealth System ("MetroHealth"), the public, safety-net hospital system for Northeast Ohio, today announced a strategic partnership that will provide care teams across the enterprise with AI-powered tools to assist with clinical workflows, returning valuable time to clinicians and enhancing patient care. MetroHealth will deploy Pieces' AI platform, which seamlessly integrates into the health system's existing electronic health record (EHR), across inpatient and outpatient settings.
Pieces AI to be deployed enterprise-wide to support clinicians at MetroHealth.
"Pieces' AI-powered solutions will help MetroHealth enhance patient care and improve access by reducing inefficiencies and eliminating time-consuming administrative tasks, allowing our talented caregivers to work at the top of their licenses and provide more personalized care to more patients," said R. Douglas Bruce, MD, MBA Interim Executive Vice President and Chief Operating Officer for MetroHealth.
Backed by multiple patents and a rigorous human-in-the-loop review process, the Pieces Inpatient Platform has already generated more than 10 million clinician-ready documents for health systems nationwide. Its Working Summaries—concise three-to-four-sentence snapshots modeled on the assessment portion of a SOAP note—give care teams the key data without the noise. At MetroHealth, those same AI capabilities will power progress notes, discharge summaries, utilization-management reviews, and discharge barriers in seconds.
The health system will also launch the Pieces Ambulatory Platform, which produces lifetime patient summaries that give clinicians a longitudinal view across encounters and settings - offering immediate context.
"Devoted to hope, health, and humanity. That is MetroHealth's mission. We couldn't be more honored to partner and support this amazing health system. We hope that, across the enterprise, Pieces helps lighten the load," said Ruben Amarasingham, M.D., chief executive officer of Pieces.
On average, the Pieces Inpatient Platform is estimated to save physicians 40-50 minutes and case managers approximately 60 minutes daily. By leveraging advanced contextual modeling, human-in-the-loop supervision from Board-certified physicians, and clinical prompt engineering, Pieces delivers safe, secure and accurate tools for complex healthcare tasks like clinical hand-offs, length-of-stay management, and discharge planning. A pioneer in AI Quality, Pieces recently published a risk mitigation framework, setting a standard for transparency in reporting clinical AI safety and quality metrics.
MetroHealth and Pieces also are partnering on a National Cancer Institute and National Institutes of Health contract to further research the use of conversational AI to enhance care for cancer patients. MetroHealth's participation in such research and enterprise-wide implementation of Pieces' products reflects the health system's innovative approach to patient care and a growing demand for AI-powered solutions that enhance operational, financial, and clinical performance.
About Pieces Technologies
Pieces Technologies is a physician-led, ensemble AI company that assists care teams in both inpatient and ambulatory settings, empowering clinicians to return their time to the human foundation of medicine. Pieces' flagship product, the Pieces Inpatient Platform, has produced more that 6.7 million AI-generated inpatient summaries for hospitals and health systems nationally using its patented technology. Additional features within the platform include AI-generated documentation for progress notes, discharge, multidisciplinary rounds, and handoffs. The company's roots in research and development and its application of scientific rigor to its products have positioned Pieces as a leader in emerging tech. This is demonstrated by Pieces' partnership with Amazon Web Services, as well as the multiple rounds of NIH-funding Pieces has received for clinical AI research. Pieces also is among the first clinical AI companies to transparently track and report quality and safety metrics using an independently developed, first-of-its-kind framework.
About MetroHealth
Founded in 1837, MetroHealth is leading the way to a healthier you and a healthier community through service, teaching, discovery, and teamwork. Cuyahoga County's public, safety-net hospital system, MetroHealth meets people where they are, providing care through five hospitals, four emergency departments and more than 20 health centers. Each day, our nearly 9,000 employees focus on providing our community with equitable healthcare — through patient-focused research, access to care, and support services — that seeks to eradicate health disparities rooted in systematic barriers. For more information, visit metrohealth.org.
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