LAS VEGAS, June 11, 2025 -- Anyone Home® by Inhabit®, the residential industry's leading prospect-centric customer engagement and leasing intelligence platform, today announced the addition of Voice AI to Leasing Assistant, our multi-channel lead collection capability. Leasing Assistant's new Voice AI capabilities make it the perfect companion to onsite teams, as it is now able to answer phone-based inquiries from prospective residents 24/7/365, gather guest card information and book tours, while answering common questions about property amenities, unit availability and more.
Anyone Home launches Voice and Chat AI Leasing Assistant for 24/7 rental industry partners.
Unique in its delivery model and by its 10 years of leasing experience leadership within the industry, is Leasing Assistant's ability to seamlessly, and in real time, transition conversations to live agents who can pick up the dialog knowing about everything that Leasing Assistant and the prospective resident had already discussed – ensuring seamless online and caller experiences combining the best of AI and Human capabilities.
"Leasing Assistant's new Voice AI capabilities are a huge win for everyone. Phones get answered and renters get the information they need while onsite team members are able to focus on conversion activities like tours and follow up, knowing that Leasing Assistant will ensure their new inquiries receive exceptional care and attention," said Craig Maness, vice president of leasing and marketing for Inhabit. "This includes knowing when to transition the call or chat to a live human. By adding Voice AI to Leasing Assistant's repertoire, we're continuing to raise the omnichannel leasing experience bar for the industry."
Redefining the Leasing Journey Through Hybrid Experiences
The addition of voice capabilities to Leasing Assistant's cutting-edge artificial intelligence (AI) continues the advancement of Inhabit's groundbreaking AI platform. This platform isn't about replacing humans with technology. It's about using Hybrid Intelligence – applying AI in a way that seamlessly blends, strong software functionality, and human experience and empathy with the efficiency and scalability of technology – to create the best leasing experience for each prospective resident while optimizing resources and driving higher conversion from first inquiry through to lease signing.
"At Anyone Home, we're all about Hybrid Intelligence – using the right combination of technology, automation and human interaction to make the leasing process seamless and efficient for property teams and prospective residents," said Maness.
Key features of the Leasing Assistant include:
- 24/7 Multichannel Availability: Leveraging AI-powered scale across voice and web chat, combined with round-the-clock human representatives, ensuring that no lead is left behind and even the most complex cases are effectively managed.
- Support for Centralization Efforts: Allowing property management teams to concentrate on high-value activities, optimizing operational efficiency.
- Immediate Response Times: Facilitating instant engagement, driving lead capture and tour scheduling to boost conversion rates for callers and website visitors.
- Market-Leading Renter Experience: Delivering personalized and consistent interactions across all engagement channels by integrating property-specific information – including amenities, availability and pricing – with advanced comprehension, communication, decision-making and even human connection for smoother and more engaging conversations that lead prospective renters to take the next step.
Experience the Future of Leasing Technology at Booth #2236
Attendees of the Apartmentalize tradeshow are encouraged to visit Anyone Home by Inhabit at Booth #2236 to learn about Hybrid Intelligence, experience Leasing Assistant's new Voice AI capabilities and see why the blended AI/human leasing experience delivers better results for both prospective residents and property teams.
About Inhabit
Inhabit is a global PropTech software company serving the residential and short-term rental property management industries. Our 1,100+ team members drive strategic partnerships, deliver best-in-class software solutions and services, and foster innovation and collaboration across software, payments, and insurance. Learn more at www.inhabit.com.
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