Company is Committed to Safety and Helping Parents Address Affected Units
BOSTON, Feb. 28, 2025 -- CYBEX, a leading manufacturer and marketer of infant and juvenile products, today initiated a voluntary safety recall (NHTSA 25C002) of select CYBEX Aton G infant car seats after determining certain actions can allow the harness anchor pin to dislodge when the seat is not in use. CYBEX is providing owners of affected Aton G and Aton G Swivel child restraint systems and associated travel systems a product update kit, free of charge, that includes a device that locks the harness, and the harness retention pins in place, along with instructions for its installation.
There have been no reports to CYBEX of injuries to children related to this defect; however, CYBEX urges all consumers to install the harness anchor retention device once they are available.
Issue:
CYBEX has identified a potential defect with the Aton G infant car seat which is used in both Aton G and Aton G Swivel child restraint systems. If the seat is slid or scraped over a sharp edge (like a table or countertop) or possibly the edge of the Aton G Swivel Base, the harness anchorage hooks can bend. This bending can cause the harness anchor pin to dislodge when the seat is not in use.
Key Points:
- When a child is secured in the harness, the anchor pins cannot come loose.
- If the anchor hooks bend, the harness strap can detach when not in use.
- Caregivers will notice any harness detachment when securing a child and checking harness tightness.
- If the harness anchor pin is missing, the harness will detach from the seat at the hip anchor. In the event of a vehicle crash, the detached harness would not properly restrain the occupant, increasing the occupant's risk of injury.
Remedy:
CYBEX will provide all owners of affected Aton G infant car seats manufactured before May 10th, 2024, with a free product update kit on or about April 4th, 2025. This kit includes a device that locks the harness and the harness retention pin in place, even if the hooks are bent, along with instructions on how to install the device.
While waiting for the product update kit, caregivers can continue to use the infant car seat if they follow these steps:
- Before each use, check the harness anchor retention hooks for any damage.
- If any hooks are bent away from the harness anchor pin, do not use the seat and contact CYBEX immediately for assistance.
The affected infant car seats, sold as a part of a child restraint system or travel system, have model numbers listed in the table below and were manufactured before May 10th, 2024. The model number and date of manufacture are printed on a label on the bottom of the seat.
Model Name | Model Number |
Aton G | 522001441 |
522001443 | |
522001445 | |
522001447 | |
522004777 | |
522004779 | |
Aton G Swivel | 522004167 |
522004169 | |
522004171 | |
522004173 | |
522005099 | |
522004781 | |
522004783 | |
Eos and Aton G Travel System | 522003793 |
522003795 | |
522003797 | |
522003799 | |
522003897 | |
Eos and Aton G Swivel Travel System | 522004805 |
522005355 |
The company requests that owners of affected infant car seats contact CYBEX for a free product update kit by calling 1-877-242-5676 between 8 am and 5 pm ET, Monday through Friday. Customers should not return seats to retailers where purchased. The Aton G and Aton G Swivel car seats affected by this recall can be used while consumers wait for the product improvement kit.
More information and demonstration videos are available at https://www.cybex-online.com/en/us/safety-notices-recalls-us.html.
ABOUT CYBEX
CYBEX is a leading manufacturer and marketer of infant and juvenile products. Safety is CYBEX's number one priority, which is why all products are designed, engineered and rigorously tested with the goal of truly creating a safer, more peaceful ride for both children and caregivers. Columbus Trading-Partners USA Inc ("CTP") is the United States distributor for CYBEX.
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