In rare five-year winning streak, Claroty xDome recognized by KLAS Research as highest-rated IoT security solution by healthcare customers
NEW YORK, Feb. 5, 2025 -- Claroty, the cyber-physical systems (CPS) protection company, today announced that KLAS Research has awarded Claroty xDome (formerly Medigate) as the "Best in KLAS" winner for Healthcare IoT Security in the 2025 Best in KLAS: Software & Services report. In a highly competitive space where customer needs are increasingly critical, xDome has maintained the number-one ranking for the fifth consecutive year with an overall performance score of 95.4 out of 100, based on customer evaluations from 42 unique healthcare organizations. Claroty has been named the winner of the Healthcare IoT Security category since its inception to the Best in KLAS report.
The annual report from KLAS, a leading research firm specializing in healthcare, evaluates the performance of healthcare IT solutions based on extensive evaluations and interviews with thousands of end users. KLAS top performers are evaluated on six key pillars: culture, loyalty, operations, product, relationship, and value. As the sole winner of the 2025 Best in KLAS title for Healthcare IoT Security, xDome demonstrated in its evaluation its ability to help healthcare organizations reliably serve patients while protecting all CPS and enhancing efficiencies across the clinical environment.
"Congratulations to the 2025 winners of the Best in KLAS awards! In the ever-evolving healthcare landscape, achieving excellence is no small feat," said Adam Gale, CEO of KLAS. "Winning a Best in KLAS award signifies a commitment to delivering outstanding value and innovation to healthcare providers and patients alike. It is a testament to their hard work, dedication, and passion – all of which are needed to drive our industry forward. It is my hope that these awards inspire the winners and other companies to reach new heights."
Customer Praise for Claroty
Anonymized customer comments gathered and published by KLAS analysts include:
- "The thing that keeps us with Claroty is operational efficiency. They identify products and tools that we are not using enough or not using well enough, like dormant pumps in a closet. They identify patterns of ill service for any one piece of biomed equipment." – CISO, January 2024
- "There are not a lot of vendors out there that truly understand how complex the marketplace is from a healthcare perspective. It is very challenging to find solutions that meet everyone's requirements. Claroty takes a lot of time to understand our problems while other vendors just try to solve a problem, even though that problem may be a very small subset of a larger problem in the ecosystem. Claroty works to understand the ecosystem itself in the context of a problem, so when they solve it, they aren't just solving it for one set of stakeholders. They are solving the problem for the ecosystem. That helps us because Claroty sits at a different level. They don't just talk to us as a hospital. They also talk to manufacturers, trade associations, and other vendors and have diverse conversations to understand the entire ecosystem and to try to solve really hairy problems in ways that streamline a lot of the issues we are having from an ecosystem perspective." – VP/Other Executive, December 2024
- "Claroty did a fabulous job communicating their road map. They are proactive. Sometimes with vendors, I have to ask about their strategy. Claroty wants customers to be a part of their strategy and road map. There is session planning beforehand, and once decisions are made, the vendor makes certain to reconvene and communicate the plan and revision time frames." – VP/Other Executive, April 2024
- "Claroty's resources are very engaged and very proactive. The vendor meets with us regularly. They maintain that relationship very well. It is not just a forgotten relationship where we call the support line if we need help. The one thing that has always impressed me is just how engaged their resources, engineers, and other people are. That extends even to product, feature, and function. The vendor is very open to all feedback and feature requests. Naturally, there is a process. They can't do everything for everyone. But it is not just lip service. The culture of that organization is just very strong in terms of client engagement. The other aspect is the vendor's R&D. They are continually enhancing the product. I have never seen software as a service-type product that undergoes the same level of continual development and enhancement. I know one of the selling points of software as a service is that we get all our updates and so forth. But the Claroty team just continually pours resources into R&D, and we don't have to wait two years to get features. We are getting features three to six months from now. It is just an impressive process." – VP/Other Executive, July 2024
- "The system has done everything the vendor said it would, and we have gotten more out of the system than Claroty said we would. Claroty is really good at delivering new technology. I love the system. I have been pushing the product. We have gotten more than our money's worth from it by far." – Manager, October 2024
"Achieving the Best in KLAS distinction for the fifth year in a row is a testament to our relentless pursuit of excellence in healthcare IoT security," said Shira Bar Yosef, Chief Customer Officer of Claroty. "This accolade reflects the trust and confidence that our customers and the industry place in our solutions. We are committed to pushing the boundaries of innovation to ensure that healthcare organizations can operate securely and efficiently. Our gratitude goes out to KLAS and our dedicated customers for their continued support and insightful feedback, which drive us to constantly improve and evolve."
For more information on Claroty's fifth consecutive Best in KLAS win, access the full 2025 Best in KLAS: Software & Services report or visit the Claroty blog.
About KLAS Research
KLAS is a research and insights firm on a global mission to improve healthcare. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software and services to deliver timely reports and performance data that represent provider and payer voices and act as catalysts for improving vendor performance. The KLAS research team publishes reports covering the most pressing questions facing healthcare technology today, including emerging technology insights, that provide early insights on the future of healthcare technology solutions. KLAS also fosters measurement and collaboration between healthcare providers and payers and best practice adoption. Learn more at klasresearch.com.
About Claroty
Claroty has redefined cyber-physical systems (CPS) protection with an unrivaled industry-centric platform built to secure mission-critical infrastructure. The Claroty Platform provides the deepest asset visibility and the broadest, built-for-CPS solution set in the market comprising exposure management, network protection, secure access, and threat detection – whether in the cloud with Claroty xDome or on-premise with Claroty Continuous Threat Detection (CTD). Backed by award-winning threat research and a breadth of technology alliances, The Claroty Platform enables organizations to effectively reduce CPS risk, with the fastest time-to-value and lower total cost of ownership. Claroty is deployed by hundreds of organizations at thousands of sites globally. The company is headquartered in New York City and has a presence in Europe, Asia-Pacific, and Latin America. To learn more, visit claroty.com.
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