WASHINGTON, Feb. 24, 2025 -- CHEMTREC, the trusted Emergency Response Information Provider for more than 13,500 customers and nearly 30,000 entities worldwide, is expanding its services to better support the U.S. chemical sector. Known as the first point of contact for first responders, carriers, and companies facing hazardous materials incidents, CHEMTREC's Emergency Operations Center (EOC) is often the critical lifeline in the early moments that matter. To enhance its current emergency response service, CHEMTREC is now offering cleanup and remediation, all conveniently accessible with just one call to the existing toll-free number.
CHEMTREC is now offering cleanup and remediation, all accessible with just one call to the existing toll-free number.
"Once there is a release, the clock is ticking," said Andrew H. LaVanway, CHEMTREC's Chief Executive. "With 50+ years of being the first call for hazardous materials incidents, CHEMTREC is well-equipped to expedite and simplify emergency response efforts, allowing cleanup and remediation processes to be initiated quickly, minimizing the severity of unintended releases."
Expanding Emergency Response Capability into Cleanup and Remediation
Recognizing the need for simple, expedited response to the common "small" or "incidental" hazardous materials releases, CHEMTREC has developed a one-call solution to assist with these incidents. CHEMTREC's new offering is designed to provide expert guidance and immediate on-the-ground response for incidents involving "small spills" and Limited Quantity (LQ) hazardous materials, helping customers effectively manage these situations with confidence.
The CHEMTREC Cleanup and Remediation Service Plan
While such spills are often contained internally before the arrival of hazmat responders or spill contractors, CHEMTREC's new service aims to streamline the management of these incidents by offering the following:
- Expedient Emergency Response Triage – Immediate assessment and management of the situation during the initial moments of an emergency call.
- Accurate Information Gathering – Detailed assessment of the release and its impact on the environment.
- Timely Dispatch – Prompt deployment of qualified local remediation contractor.
- Regulatory Reporting – Comprehensive handling of all required communications and reports.
- Incident Review and Documentation – Thorough investigation and documentation of the incident, including interviews, photographic evidence, and report development.
- Regulatory and Local Agency Coordination – Effective communication with regulatory agencies, local emergency responders, and claims agents.
- Access to Subject Matter Experts – 24/7 availability of highly experienced professionals.
- Full Oversight – End-to-end management of the incident, including waste disposal and regulatory closure.
All of these capabilities are available in one phone call and under one contract.
"The addition of cleanup services allows us to help customers handle the most common incidents under an existing contract, speaking to one contact, with full visibility throughout. It means less material on the ground for a shorter time, reinforcing our dedication to safety, efficiency, and community stewardship," said LaVanway.
CHEMTREC is committed to transparency and excellence in its emergency response offering. Now, customers can add cleanup and remediation to any North America emergency response information service.
For more information about the cleanup service, visit https://www.chemtrec.com/cleanup or contact chemtrec@chemtrec.com.
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