• 12 Jun, 2025

2025's Leading Digital Experience Platforms Ranked by Info-Tech Research Group for Usability and Business Impact

2025's Leading Digital Experience Platforms Ranked by Info-Tech Research Group for Usability and Business Impact

The recently published Digital Experience Data Quadrant Report from Info-Tech Research Group highlights the top DX solutions for improving user engagement and experience delivery. The report findings are based on user feedback gathered through the firm's SoftwareReviews platform.

TORONTO, June 10, 2025 - Info-Tech Research Group has published its annual 2025 Digital Experience Data Quadrant Report, identifying the top eight digital experience (DX) management solutions for enterprise and midmarket spaces for the year. Based on 2,266 end user reviews collected through SoftwareReviews, a division of the global research and advisory firm and a leading source for insights on the software provider landscape, the report helps organizations identify the best solutions to boost user engagement and streamline operations.

DX software solutions are essential for delivering seamless, engaging, and consistent interactions across digital channels. With rising expectations around usability and personalization, organizations are under increasing pressure to adopt platforms that offer more than just core features. Prioritizing solutions that align with business goals, address user needs, and support long-term digital strategies is central to staying competitive and driving meaningful outcomes.

Info-Tech's Data Quadrant is a comprehensive evaluation tool that uses user feedback from IT professionals to rank software products based on four key dimensions: likeliness to recommend, features scores, net emotional footprint score, and vendor capabilities. These dimensions are aggregated into a Composite Score (CS), which reflects overall user satisfaction and determines the product's placement within the Data Quadrant. The firm's methodology ensures that rankings are based entirely on authentic user reviews – free from analyst opinions or vendor influence. The insights are published to support organizations evaluating solutions to enhance digital engagement and improve overall experience delivery.

The 2025 Digital Experience - Enterprise Gold Medalists are as follows:

  • WordPress VIP, 8.9 CS, ranked high for its ease of implementation.
  • Enonic, 8.3 CS, ranked high for driving strong business value.
  • Progress Sitefinity, 8.3 CS, ranked high for its robust web publishing capabilities.
  • OpenText TeamSite, 8.2 CS, ranked high for its multichannel support.
  • Adobe Experience Manager, 8.2 CS, ranked high for its comprehensive content repository.
  • Bloomreach, 8.1 CS, ranked high for its effective content workflow management.

The 2025 Digital Experience – Midmarket Gold Medalists are as follows:

  • WordPress.com, 8.8 CS, ranked high for its quality of features.
  • Wix, 8.6 CS, ranked high for its high-quality standard templates.

User assessments of software categories on SoftwareReviews provide an accurate, transparent view of a fast-evolving market. Info-Tech's reports are informed by the data from users and IT professionals who have intimate experience with the software throughout the procurement, implementation, and maintenance processes. 

Read the full report: Best Digital Experience Software Solutions 2025

For more information about Info-Tech's SoftwareReviews, the Data Quadrant, or the Emotional Footprint or to access resources to support the software selection process, visit softwarereviews.com

About Info-Tech Research Group
Info-Tech Research Group is one of the world's leading research and advisory firms, serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations. 

To learn more about Info-Tech's divisions, visit McLean & Company for HR research and advisory services and SoftwareReviews for software buying insights.

Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm's Media Insiders program. To gain access, contact pr@infotech.com.

For information about Info-Tech Research Group or to access the latest research, visit infotech.com and connect via LinkedIn and X

About SoftwareReviews
SoftwareReviews is a division of Info-Tech Research Group, a world-class technology research and advisory firm. SoftwareReviews empowers organizations with the best data, insights, and advice to improve the software buying and selling experience. 

For buyers, SoftwareReviews' proven software selection methodologies, customer insights, and technology advisors help maximize success with technology decisions. For providers, the firm helps build more effective marketing, product, and sales processes with expert analysts, how-to research, customer-centric marketing content, and comprehensive analysis of the buyer landscape. 

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